For the past 8+ years, I have worked at the intersection of customer experience research, product design, and business strategy— predominately working to design transportation systems and places that encourage more sustainable behaviors.

Seeking to understand the needs of all stakeholders and customers, I help organizations navigate towards systemic and sustainable (environmental and financial) growth.

links to selected work

Designing a B2B SaaS solution to manage streets safely & sustainably

Re-designing civic services to be more equitable AND sustainable

Nudging sustainable consumer decisions with behavioral design

Reducing commuter emissions through data-driven decision-making

Measuring the impact of street transformation pop-ups

Publishing best practices on designing streets for kids

Re-designing streets to save pedestrian lives

Launching the first-ever lifespan methodology for e-scooters (link to report)

core skills

Sustainable service design
Visual design (Adobe CC & Figma UI)
Urban design for all ages & abilities
Agile management
Market strategy
Making the case for safety
UX research
Measuring & evaluating impact
Iterative prototyping

let’s connect

@katgowland on all socials
e: katgowland1@gmail.com

work // about // linkedin

links to selected work

core skills

let’s connect

A multi-disciplinary humanity-centered-designer at the intersection of research and strategy— passionate about cities, behavior change, and addressing the climate crisis.

quicklinks to selected work

Painting streets to save pedestrian lives

key skills & interests

let’s connect